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Cookie Policy

Last updated: September 15, 2026

This Cookie Policy explains how Health Nexus, a dba of FollowThatPatient.com, uses cookies and similar technologies (local storage, pixels, and SDKs) on health-nexus.com and our member portal.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They let a site remember your actions and preferences, keep you signed in, and understand how the site is used. Similar technologies such as local storage work the same way.

2. Categories we use

  • Strictly necessary. Required for the site to function: authentication and session cookies, security and fraud prevention, load balancing, and checkout with Stripe. These cannot be turned off through our banner.
  • Preferences. Remember choices such as your cookie decision and interface settings.
  • Analytics. Help us understand aggregate usage — pages viewed, device type, and performance — so we can improve the Services. Set only if you accept.

We do not use advertising or cross-site tracking cookies, and we do not use cookies to profile you based on your health information.

3. Third parties

Some cookies are set by providers we use to operate the Services, including Stripe (payment and fraud prevention), our authentication and hosting providers, and our analytics provider. Their use of cookies is governed by their own policies.

4. Your choices

When you first visit, our banner lets you accept all cookies or reject non-essential ones. Your choice is stored on your device and honored on later visits. You can change your mind at any time:

You can also block or delete cookies in your browser settings, and enable “Do Not Track” or Global Privacy Control signals, which we honor as an opt-out of non-essential cookies. Blocking strictly necessary cookies may prevent sign-in and checkout from working.

5. Changes

We may update this Cookie Policy as our technology changes. Updates are posted here with a new “Last updated” date.

6. Contact

Questions? Email Support@health-nexus.com or write to P.O. Box 4199, Malibu, CA 90264.